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Kind Words

Words from the people I’ve built teams and products with.

Engineers, product partners, designers I’ve hired, and leaders who’ve trusted me with their teams.

He is very capable managing a large design team that has to juggle a ton of different programs we would throw his way — he is strong at both understanding the problem to be solved as well as managing expectations so that we could manage the pace of portfolio development with few surprises.
Greg Armanini

Greg Armanini

VP, Product Management · JumpCloud

As a leader, I appreciate Jake's empathetic and clear style. In our work together, he excelled at building relationships with his business and engineering partners. Within the UX team, he built solid relationships with his peer managers, his team, and the entire UX team.
Kim Wachtel

Kim Wachtel

VP, Product Design · JumpCloud

Jake is an exceptional UX leader. His empathetic and visionary design leadership sets him apart. Jake's servant-leader approach is remarkable — he guides his team with expertise and empowers them to flourish. His deep understanding of design thinking and user research is evident in his consistently bringing a user-centered design approach to every project.
Erica Wilhelmy

Erica Wilhelmy

Director, Product Design · JumpCloud

As a Design Leader at JumpCloud, he excelled at guiding a team of designers toward a consistent and excellent user experience throughout our Devices functionality. He mentored designers and brought them up to new skill levels, and enabled his most talented designers to flourish throughout the organization and help them see where they could hone their craft even further.
Tom Bridge

Tom Bridge

Director, Product Management · JumpCloud

Jake is a designer that understands that ultimately design is about solving problems and not about making things look pretty. He is a critical thinker that is not afraid to ask the difficult questions, reform his own opinions and approach problems from an angle that others may have missed. I was impressed with his grasp of complex user interface and interaction issues and how quickly he was able to translate his experience into true knowledge.
Jonathan Jaynes

Jonathan Jaynes

UX Director · CQG

A skilled practitioner of his craft, Jake also has the appetite and acumen to understand the business as a whole; creating value far beyond the average designer. Jake's solid grasp of design fundamentals and his 'can do' attitude allow him to easily adapt to new mediums and tasks. Case in point, he was wholly responsible for the design of our mobile application — an award winning app that was lauded by customers, analysts, and investors.
Nathan Bobbin

Nathan Bobbin

SVP, Product Management · eWise

Smart, hardworking, and focused. 3 things that don't begin to describe Jake Taylor. Exceptionally smart, the most hardworking, focused like a NASA engineer. During my time with Jake at Merkle, any time I entrusted him with a UX analysis or new interaction solution, I was always given a result that exceeded my lofty expectations. Jake is a great asset for any UX team.
Kevin Walsh

Kevin Walsh

VP, Experience Design · Merkle

Jake has been an invaluable teammate on every project we've worked on together. He's an exceptional team leader; under his direction, designers and researchers can maximize their value add and their own professional development. I'm always impressed by both his ease and professionalism when client facing, as well as the spirit of collaboration and support he brings to project groups.
Beki Liford

Beki Liford

Program Management · Rocket Communications

I've had the pleasure of working with Jake directly and indirectly on a number of different projects and activities at Pitney Bowes. He's a skilled and inventive craftsman who deeply understands UX design components and what it takes to create useful and intuitive software applications. He is responsive, smart and easy to get along with. Jake is great at balancing progress with cost effective use of engineering hours.
Darin Gachne

Darin Gachne

VP, SW Engineering · Pitney Bowes

I have had the pleasure of working with Jake on multiple projects over the past two years. Not only is Jake an excellent UX/UI designer, he is an awesome person to work with. I have worked with many UX/UI designers over my 25+ years of development and I can honestly say: Jake is one of the best. What makes Jake valuable is not just his UX experience, but his personality and communication skills.
Ron Michaud

Ron Michaud

Principal SW Engineer · Pitney Bowes

I've reported to Jake as my manager and project lead over the last year. He is a very knowledgeable UX designer, articulate professional and effective listener. As a manager, he knows how to bring the best out of his teammates, by inspiring, encouraging and mentoring them. I gained a variety of skills that helped me grow as a professional under his guidance.
Sonia Ghazali

Sonia Ghazali

Senior UX Researcher · Rocket Communications

Jake is a multi dimensional Information Architect. His skills and insights far exceed the typical skills of his craft and profession. He is quick to ideas and imaginative in his approach. He was a huge asset when it came time for business development projects. Beyond that, Jake is truly a golden personality that gives optimism and joy to any team. His 'can do' attitude gave his manager, and myself a tremendous amount of confidence.
John Roberts

John Roberts

VP, Creative Group · Merkle

Working as a member of Jake's team, I have found him to be an invaluable leader and manager. As a team lead, his ability to understand the scope of a project and cross-communicate with both customers and team members has ensured successful development of project deliverables. As a personnel manager, he enables his reports to succeed and thrive in their roles, and encourages their professional growth and development. Jake would be an asset to any team, I highly recommend him.
Steve Goodwin

Steve Goodwin

Design Lead · Rocket Communications

Jake reviewed my design portfolio when he graciously acted as a panelist for the Flatiron School's Portfolio Review event recently. He is incredibly knowledgeable about design, and that clearly came through in the feedback he gave me which was extremely actionable, insightful, and specific. More than that though, he took it upon himself to follow up afterward to see how everything worked out, which speaks volumes to not only his commitment to his craft but also his commitment to helping those around him become the best designers possible. I feel very fortunate to have heard his insight into design, and very much hope to learn more from him in the future.
Joey Sbarro

Joey Sbarro

UX Student · Flatiron Bootcamp

Jake has been an instrumental piece of the design educational equation at Flatiron School. We look for mentors like Jake who are not only willing to give back to the design community but can be thoughtful and actionable with their feedback. I'd be happy camper being able to collaborate and work with Jake in future initiatives.
Jancy Liu

Jancy Liu

Director, Product Design · Bank of America

As a designer and leader, Jake was always calm, cool, and collected. He was also the first to reach out to me and ask me to lunch so we could get to know each other professionally. Little things like that coupled with Jake's professionalism are some of the things I like most about him. He always brings a level of diplomacy and insight to every discussion which is something I valued and learned from. Any product team would be lucky to have Jake as a leader and mentor.
Nick Conflitti

Nick Conflitti

Senior Product Designer · JumpCloud

Jake was a delightful team member. I was lucky to work with him and see his passion for design, leadership and mentorship. He is dedicated, thorough and detail-oriented. Working with Jake I got to learn a lot about myself and about leadership. He's an exemplary Director, designer and human being. Again, I was lucky to work with him.
Alexis Marino

Alexis Marino

Sr Manager, Design Systems · JumpCloud

I consider myself lucky to have crossed paths with Jake at the right time in my career. As an early career designer, I leaned on Jake for advice, expertise and guidance which paved the way for my own growth. I'm always impressed by the way Jake handled difficult situations and decisions related to design, by connecting the decision making back to user goals and company missions. When designing and leading he considers all viewpoints to give a thoughtful and level approach.
Isaac Kazin

Isaac Kazin

Product Designer · JumpCloud